TERMS AND CONDITIONS

1. Introduction

Welcome to Curated by K. These Terms and Conditions govern your use of our website and services, including access to our exclusive network of vetted service providers. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

2. Definitions

• "We", "Us", "Our" refers to Curated by K.
• "User", "Member" means any individual who accesses or uses the website, including registered members and service providers.
• "Service Provider" refers to vetted professionals offering services through our platform.
• "Booking Services" refers to the functionality enabling users to request and manage services from providers.

3. Eligibility & Membership

• 3.1 Users must be at least 18 years old to apply for membership.
• 3.2 Membership is subject to an application process and approval. We reserve the right to accept or decline applicants at our sole discretion.
• 3.3 Members are responsible for maintaining the confidentiality of their account login details.

4. Use of the Platform

• 4.1 Members agree to use the platform lawfully and respectfully.
• 4.2 Misuse, including fraudulent bookings, abusive communication, or breach of policies, may result in account suspension or termination.
• 4.3 We may modify or remove content or services without prior notice.

5. Bookings & Payments

• 5.1 Members may book services via the platform, subject to availability.
• 5.2 Fees, payment methods, and cancellation terms are outlined at the time of booking.
• 5.3 Payments are securely processed through our third-party payment provider. We are not liable for any issues arising from third-party systems.

6. Service Providers

• 6.1 All providers are vetted by us prior to being listed. However, each provider operates independently and is solely responsible for the services they deliver.
• 6.2 We do not guarantee outcomes of services and disclaim liability for disputes between users and providers.
• 6.3 Providers must comply with our Service Provider Agreement and uphold standards of professionalism and discretion.

7. Cancellations & Refunds

• 7.1 Cancellation and refund terms vary by service and are stated at the point of booking.
• 7.2 Members must review cancellation windows to avoid fees.
• 7.3 Refunds are subject to approval and may be processed within 7–10 working days.

8. Intellectual Property

All website content, branding, and materials are owned by Curated by K or licensed for use. Users may not copy, reproduce, or distribute content without our express permission.

9. Privacy & Data Protection

We handle your personal data in accordance with our Privacy Policy. By using our site, you consent to such processing.

10. Limitation of Liability

We are not liable for indirect or consequential losses arising from use of the platform or services. Our total liability is limited to the amount paid by you for the specific service in question.

11. Termination

We reserve the right to suspend or terminate access to the platform at our discretion for breach of these Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at: [email protected]

By using our website and services, you agree to these Terms and Conditions.